qrisbos Platform Privacy Notice
This page describes what we collect when you use e-walletbos and how we keep that data protected. We take your privacy seriously and operate under strict data-handling practices. Our commitment is to be transparent about every piece of information we store, who has access to it, and how long we retain it.
When you open an account on mobile bankingbos, register for our live football markets, deposit via local payment or another payment method, or play our live-dealer tables, you share personal information with us. We use that information only to operate your account, process your transactions, verify your identity, and comply with applicable law. We never sell your data to marketers, and we do not use it for purposes beyond what we describe here.
What data we collect
We at qrisbos collect information in several categories. When you register, we ask for your name, email address, phone number, and date of birth. We use your email to send account notifications and support messages; your phone number helps us verify your identity if you request a password reset. We also collect your IP address and device information (browser type, operating system) to detect fraud and ensure account security.
When you deposit or withdraw, we collect payment details—your e-wallet account identifier (for e-wallet, mobile banking, local payment, online payment, e-wallet, or mobile banking) or your bank account number (for local payment, online payment, e-wallet, mobile banking virtual accounts). We store these securely and use them only to process your transactions. We do not store your full card numbers or passwords; we use tokenised references instead.
For Know Your Customer (KYC) verification, we ask you to upload identity documents—your national ID card, passport, or travel document—and sometimes proof of address. We store these documents securely and use them only to verify your identity and comply with anti-money-laundering regulations. We delete these documents after a set retention period unless we are required by law to keep them longer.
How we use your data
We use your personal information for the following purposes: to create and manage your local paymentbos account; to process deposits and withdrawals; to verify your identity and comply with legal obligations; to detect and prevent fraud; to respond to your support requests; and to send you service updates or security alerts. We do not use your data for marketing unless you explicitly opt in, and you can unsubscribe from marketing emails at any time.
Our online paymentbos platform also uses your data to improve our services. We analyse gameplay patterns, payment flows, and user feedback to make our live football markets, live-dealer tables, and slot games more reliable and secure. We do this analysis on anonymised or aggregated data whenever possible—meaning we remove your name and contact details before we study the patterns.
Third-party processors and data sharing
We share your data with trusted third parties only when necessary. Our payment processors (the companies that handle e-wallet, mobile banking, local payment, and bank transfers) receive your payment information to complete your transactions. Our hosting provider stores our servers and databases. Our identity-verification partner processes your KYC documents. Each of these partners is bound by confidentiality agreements and must follow data-protection standards at least as strict as our own.
We may also share your data with law enforcement or regulatory authorities if we are legally required to do so. For example, if we receive a court order or a request from a financial regulator, we will comply. We will notify you of such requests unless we are legally prohibited from doing so.
Data location and security
Our online paymentbos servers may be located outside your jurisdiction. We use industry-standard encryption (TLS/SSL) to protect data in transit, and we encrypt sensitive data at rest. We limit access to your personal information to employees and contractors who need it to perform their jobs. We conduct regular security audits and penetration tests to identify and fix vulnerabilities.
Cookies and tracking
We use cookies to remember your login session, store your preferences, and track how you navigate e-walletbos. These cookies help us provide a smoother experience and detect suspicious activity. Most cookies expire when you close your browser, but some persist for up to one year to remember your settings. You can disable cookies in your browser settings, though this may affect your ability to use our platform.
We also use analytics tools to understand how users interact with our site. These tools collect anonymised data about page views, click patterns, and device types. We use this information to improve our platform's performance and user experience, not to identify you personally.
Your rights and data retention
You have the right to access, correct, or delete your personal data. You can request a copy of all information we hold about you by contacting our support team. If you find inaccurate information, we will correct it. If you wish to delete your account and all associated data, we will do so within a reasonable timeframe, except where we are required by law to retain records (such as transaction histories for anti-money-laundering compliance).
We retain your data for as long as your account is active and for a period after closure to comply with legal obligations. Payment records are typically kept for seven years. Identity documents are deleted after verification unless we are required to retain them. If you have questions about how long we keep specific information, please contact us.
Contact and updates
If you have questions about this privacy notice or wish to exercise your data rights, contact our support team via the channels listed on qrisbos. We are available in English and can assist you in Jakarta, Surabaya, Bandung, Medan, and other regions where our services operate. We may update this privacy notice from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email.
This privacy notice was last updated on the date shown in our legal noticeBy using e-walletbos, you consent to the data practices described here. If you do not agree, please do not use our platform.